| #R001 | administrative | reporting | mandatory | Application Lead Time | drinking water | Online application and payment must be made at least 10 business days in advance of the desired flow test date. | Prior to flow test | high |
| #R002 | operational | operational | mandatory | Weather Condition for Flow Test | drinking water | The weather must be above zero degrees Celsius to conduct a fire hydrant flow test. | At the time of test | high |
| #R003 | operational | operational | mandatory | Equipment Supply Responsibility | drinking water | Applicants are responsible for: supplying all equipment to conduct the fire flow test (i.e. gate valve, pitot and pressure gauge, etc). | | high |
| #R004 | operational | operational | mandatory | Public Safety and Protective Measures | drinking water | Applicants are responsible for: ensuring public safety when conducting the test. This includes supplying any barriers or other protective measures, as needed. | | high |
| #R005 | operational | operational | mandatory | Water Flow Safety | drinking water | Applicants are responsible for: protecting public safety when the water is on. | When water is on | high |
| #R006 | administrative | operational | mandatory | Contractor Certification Requirement | drinking water | Applicants are responsible for: ensuring the contractor hired to conduct the flow test is certified. | | high |
| #R007 | operational | operational | mandatory | Hose Placement Restriction | drinking water | Applicants are responsible for: ensuring that hoses do not cross roadways or sidewalks. | | high |
| #R008 | prohibition | operational | mandatory | Authorized Hydrant Operator Restriction | drinking water | Hydrants can only be operated by City staff. Any unauthorized use of fire hydrants is considered water theft and can result in enforcement of the Water Supply By-law and possible prosecution. | | high |
| #R009 | administrative | reporting | recommended | Cancellation Notice Requirement | drinking water | Please contact the Toronto Water staff who booked the turn on/turn off date, or TWC@toronto.ca, at least 24 hours before the scheduled appointment. | When cancelling or changing test date | high |
| #R010 | operational | operational | mandatory | Off-season Criteria Adherence | drinking water | Permits during the off-season (November 16 to April 14) are granted on a case-by-case basis and applicants must adhere to strict criteria. | Off-season (November 16 to April 14) | high |
| #R011 | operational | operational | mandatory | Test Device Connection Requirement | drinking water | Certified contractor will connect the test device and fittings to the hydrant. | Step 2: Hydrant Turn On date | high |
| #R012 | administrative | reporting | mandatory | Required Application Information | drinking water | Information needed to apply: Contact name, address and telephone number; Location(s) of the requested hydrant(s) | During application process | high |
| #R013 | administrative | reporting | mandatory | Accepted Payment Methods | drinking water | Payment must be made by credit card (American Express, VISA or Mastercard). | At time of application | high |
| #R014 | administrative | unknown | mandatory | Liability and Indemnification | drinking water | Applicants are responsible for: any claims that may arise while the hydrant was in use. Applicants must agree to compensate and hold the City of Toronto harmless for any claims. | | high |
| #R015 | administrative | operational | mandatory | Appointment Booking Availability | drinking water | Appointments can be made between 8 a.m. and 1 p.m., Monday to Friday. | Scheduling phase | high |
| #R016 | administrative | reporting | mandatory | Utility Scheduling Response Time | drinking water | Toronto Water staff will call you within four business days of receiving the application to: confirm the location of the hydrant(s) to be used; schedule a time on the requested date(s) to turn the hydrant on and off. | Post-application receipt | high |
| #R017 | operational | operational | mandatory | Hydrant Activation Prerequisite and Procedure | drinking water | Once Toronto Water inspects and approves the connection, staff will turn the hydrant on so that the contractor can conduct the test. | Prior to commencement of testing | high |
| #R018 | operational | operational | mandatory | Standard Operational Season | drinking water | The City grants permits to allow for fire hydrant flow tests between April 15 (pending suitable weather*) and November 15. | Standard testing season | high |
| #R019 | operational | operational | mandatory | Safety-Based Hydrant Operation Refusal | drinking water | Staff will not complete the hydrant turn on if they feel unsafe. | During the hydrant turn on appointment | high |
| #R020 | operational | operational | mandatory | Hydrant Deactivation Responsibility | drinking water | Once complete, staff will turn the hydrant off. | Upon completion of the flow test | high |
| #R021 | administrative | operational | mandatory | Off-season Exemption Process | drinking water | If you require a permit during the off-season period, please contact TWC@toronto.ca for an exemption. | Off-season (November 16 to April 14) | high |
| #R022 | administrative | reporting | mandatory | Online Application Period | drinking water | The online application is open from March 31 to October 31. | Standard online application window | high |
| #R023 | administrative | operational | mandatory | Permit Cancellation for Safety | drinking water | If staff deem public safety to be at risk, the permit may be cancelled. | When public safety is at risk during test | high |
| #R024 | administrative | reporting | mandatory | Refund Processing Timeline | drinking water | If cancelling, the permit fee will be refunded by cheque, which will be sent to the applicant within six to eight weeks of the cancellation date. | Following valid permit cancellation | high |