| #Q001 | operational | health | mandatory | Effluent Limits Compliance | wastewater | Plants must respect the limits on biochemical oxygen demanding matter, total suspended matter, and pH in their liquid effluents. | | high |
| #Q002 | administrative | reporting | guidance | Electronic Payment Procedures | other | Please follow the procedures for electronic payments to ensure we can continue to assess and issue your permit. | During COVID-19 pandemic affecting cheque and credit card processing | high |
| #Q003 | prohibition | operational | mandatory | Permit Requirement for Disposal | other | Disposal at sea is prohibited without a permit. | | high |
| #Q004 | administrative | operational | guideline | Permit Renewal Eligibility | other | Routine, low risk projects may be eligible to be renewed up to 4 times. | Project must be classified as routine and low risk | high |